About the role
How to Apply: Apply through the Exotel careers page. Support customers by understanding their issues, listening carefully, and providing effective solutions. Communicate confidently with customers w… Subscribe to Premium to view the full description and apply.
Responsibilities
- Provide product support to customers.
- Listen to customer issues and understand their requirements.
- Troubleshoot and solve customer problems effectively.
- Communicate confidently and clearly with customers.
- Understand API-based application architectures.
- Assist with API integration and technical support queries.
- Collaborate with internal teams to resolve customer issues.
Requirements
- Strong empathy toward customers.
- Strong listening and communication skills.
- Good problem-solving abilities.
- Patience and confidence when speaking with customers.
- Knowledge of how applications are built using APIs.
- Keen interest in learning API-driven architectures.
Benefits
- Hands-on experience in product support.
- Exposure to API integration and API-driven architectures.
- Experience working directly with customers.
- Opportunity to develop technical troubleshooting and communication skills.
Required Skills
Frequently Asked Questions
What is the salary for Product Support Intern - API Integration?
The listed salary for Product Support Intern - API Integration at Exotel is ₹30,000/month.
Where is this Product Support Intern - API Integration role located?
This position is based in Bengaluru, India (On-site).
What experience is required for Product Support Intern - API Integration?
Candidates are expected to have 2025, 2026, 2027 of experience for this role.
How do I apply for Product Support Intern - API Integration at Exotel?
Use the Apply button on this HireDoor job page to submit your application for Product Support Intern - API Integration at Exotel.
What are the key benefits for Product Support Intern - API Integration?
Key benefits include: Hands-on experience in product support.; Exposure to API integration and API-driven architectures.; Experience working directly with customers.; Opportunity to develop technical troubleshooting and communication skills..
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