Operations Executive - Thane, Airoli and Bhandup

About the role

Rentokil PCI, India's leading pest-control company and a Rentokil Initial brand, is hiring an Operations Executive for its Thane, Airoli and Bhandup service areas. You will run pest-control operations… Subscribe to Premium to view the full description and apply.

Responsibilities

• Own operations in your assigned service areas and make sure qualified technicians are available.
• Coach and train technicians to improve service quality and customer retention.
• Make sure technicians have the right materials and working tools for each job.
• Hold daily stand-up meetings covering safety and special instructions.
• Enforce service SOPs and safety rules for yourself and your technicians.
• Make at least 15 customer visits a week, including audits, route rides and complaint visits.
• Maintain material stores, equipment maintenance and on-site service documentation.

Requirements

• Minimum B.Sc. in Chemistry, Zoology or Agriculture.
• Prior experience in pest management or service operations is desirable, not mandatory.
• Proficient in Excel, Word and PowerPoint (or equivalents).
• Willing to learn internal systems such as iCABS and iAuditor.

Required Skills