Business Analytics I

About the role

HOW TO APPLY: Apply through the American Express official careers page. The Global Merchant & Network Services organization at American Express manages relationships with millions of merchants and pa… Subscribe to Premium to view the full description and apply.

Responsibilities

• Support and drive end-to-end compliance initiatives from problem definition through implementation and monitoring.
• Ensure adherence to Network and Brand Protection policies.
• Manage escalations and support investigations into potential policy breaches and brand risks.
• Collaborate with Partner Managers, Regulatory Compliance, GMNS Policy and Data teams to drive network policy compliance across Issuers and Acquirers.
• Design and operationalize processes and controls to address compliance gaps and support audit readiness.
• Drive monitoring KRIs and ensure SLAs are met.
• Analyze Network Participant performance data to identify trends, risks and opportunity areas.
• Translate analytical insights into actionable improvements.
• Support the development of analytics and automation solutions such as dashboards and monitoring frameworks.
• Contribute to governance activities including non-compliance assessments, risk evaluations and remediation tracking.
• Stay informed on regulatory and industry changes impacting network compliance and policy adherence.

Requirements

• Graduate or Postgraduate degree.
• 1+ years of relevant professional experience.
• Strong analytical and problem-solving skills.
• Structured and logical approach to solving problems.
• Ability to manage initiatives independently.
• Ability to support the development of processes and controls.

Benefits

• Competitive base salaries
• Bonus incentives
• Financial well-being and retirement support
• Medical, dental, vision, life insurance and disability benefits depending on location
• Flexible working model
• Paid parental leave depending on location

Required Skills